TOP 10 QUESTIONS
How do I email Chairs?
When logged into your conference, go to your name dropdown in the upper right corner, then select 'Contact Chairs.'
How long can we keep our conference CMT site?
New sites need to be requested every year. Chairs need to download data after their conference is completed. We do not keep conferences more than a couple of years after it is over to reduce cost. Once the conference is removed from CMT, the data is no longer available.
How can I change the URL of my site?
Only CMT Support can change a URL. Chairs can, however, change the name of their conference.
Why can't I log in or create an account?
Presuming you have the correct password, an out-of-date browser will give you issues. Please make sure all of your browsers are up to date.
Typing 'edge://settings/help' into Microsoft Edge will let you know if your browser is current, and it will automatically update if it is not. Use this link to login: https://cmt3.research.microsoft.com
Why can't I receive a verification email or new password?
There are some universities/workplaces which have strict firewalls and CMT emails do not get through. Sometimes they get routed to your spam/junk folder.
We suggest your contacting the IT dept and asking them to whitelist ‘@msr-cmt.org’ so you can get emails from both support and your conference as they are different.
Another option you have is to change your CMT account email to a Gmail or Yahoo as those seem not to have any issues. If urgent, contact CMT Support (email@example.com).
A Reviewer entered a review, which I saw previously, but why does it now appear to have been removed?
There could be a couple of reasons.
- Reviewer now has a conflict with that paper
- The paper has has changed the track after review was submitted
Why can't I add a user to the conference?
The user must have a valid CMT account in order to be added to the conference in whatever role the chair decides.
How do I know if my paper was submitted properly?
It was submitted properly by the very nature of the paper being visible in the Author Console. CMT will now send confirmation emails to all authors (whether they have a valid CMT account or not) upon creation of a submission. Authors may manually send emails to ALL Authors or just themselves by clicking the drop-down option in the upper right-hand corner of the Summary page.
Why does the 'Submission' button not appear for Authors?
The chair needs to enable this.
How do I merge all of my CMT accounts to a single email?
At present we only support linking accounts, not merging accounts. By linking accounts, we do not address a “consolidated account view”. It only aims to provide convenience of not having to sign in/out of multiple accounts. You will still need to use the email address associated to whichever conference/role you are accessing.