FAQ - General
Is CMT a free service?
CMT is a free, scalable, web-based service hosted in the cloud for managing the workflow of an academic conference. It does not manage conference fees or logistics such as accommodations, transportation or Visa issues.
How can I change my name in CMT?
When logged into your conference, go to your name dropdown in the upper right corner, then select 'User Profile.'
How do I email Chairs?
When logged into your conference, go to your name dropdown in the upper right corner, then select 'Email Chairs.'
Why am I unable to change emails in my account?
If both accounts are being used in CMT, user will not be able to change from one account to another. The following workaround can be used.
Workaround for Author role: You could add yourself as Co-Author to your submissions with your preferred email and remove your other non-preferred email as Co-Author. Once this is done, you will be able to access your submissions using your preferred email. The unused account (non-preferred email) can stay in the system but will have no impact on the conference workflow.
Workaround for the Reviewer role: You could request conference Chairs to add you as reviewer using your preferred email account and remove your non-preferred email from the Reviewer role.
I linked my accounts, so why can't I see all my papers in one spot?
When CMT links two accounts, it does not merge the accounts. Linking of accounts only helps user switch into the other account without extra sign-in.
How can I use CMT to invite authors to submit their work?
CMT cannot be used for soliciting papers or sending bulk "Call for Papers" emails. Chairs will need to use other outside tool for that purpose.
Can CMT be used for peer-reviewed journals?
CMT does not support Journals.
What time-zone are submission deadlines?
All deadlines are in Pacific Time.
Can the same conference site be re-used?
Each year all conferences need to apply for a new site as old sites cannot be reused.
How can I request a new CMT site for our conference?
To request a new CMT site, please go to https://cmt3.research.microsoft.com/cmtsrm/ page and click on "Create new submission" using Chair email affiliated with a University.
Can users select which columns are shown in their view?
Meta-reviewers and reviewers can hide columns during a browser session. When they hover over column header, they will see a link to hide the column.
Why do I get a "403" error when changing password?
The message "Code is not valid" typically indicates that the captcha is not entered correctly.
Why do I keep getting an error when linking accounts?
You can restart the process. Please make sure you would sign out and log into accounts as instructed.